quality management in the manufacturing and service industry

Write a short paper to describe the following:

The importance of quality assurance in either of these sectors. ï‚·

How quality management is used as a continual improvement tool. ï‚·

The role an operations manager plays relative to quality management.

Guidelines for Submission: The short paper should follow these formatting guidelines: 1–2 pages double spacing, 12-point Times New Roman font, one-inch margins, and at least three citations in APA format.

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