Maintaining the Infrastructure


  1. Read Chapter 3 in The Well-Managed Healthcare Organization.
  2. Read Chapter 9 in The Well-Managed Healthcare Organization.
  3. Write a three page paper, not including the title page and the reference page, answering the following questions:
    1. If you joined the management team of an HCO, how would you evaluate the HCO’s operating system?
    2. What are the measures that show the operating system is effective?
    3. How would you identify opportunities for improvement (OFIs) in the operating systems? How would these OFI’s be appropriately operationalized?
  4. In the paper, be sure to:
    1. Apply Exhibit 3.3: Elements of the Epidemiologic Planning Model, Exhibit 3.5: Organization Structures for Hospitals and Healthcare Systems, Exhibit 3.6: Mercy Health System’s Annual Planning Calendar, and Exhibit 3.8: Performance Measures for Infrastructure Functions.
    2. Apply biblical principles where appropriate.
    3. Defend your position, citing any research and/or evidence to support your arguments.
  5. Your paper should include at least three citations from the textbook, articles, or other credible sources. Your citations must be in proper APA format.

NOTE: Please read instructions carefully. I currently don’t have this book.

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